Frequently asked questions
1. Do I need to get a survey before my fence is estimated/installed?
We advise you to get a survey unless you have an old fence currently in the ground and you want to put the new fence in the same spot. Surveys are a very useful tool in making sure that your new fence is on your property and accurately installed. Without one, the responsibility of the placement of the fence rests squarely on the customers hands. We are not responsible for the placement of a fence that has not been surveyed. So, to ensure a smooth project and eliminate future headaches, please consider getting a survey. The cost is small compared to the cost of moving the fence later on.
2. Do you offer materials for purchase individually by consumers or contractors?
Yes. We have vendors we work with and can order for most all of your fencing needs at a discount cost.
3. Do you offer free estimates?
4. Do you work all year round?
Yes, we do have crews operating year round, but weather does have a bearing on our installation schedule. Weather events, like torrential rains and major snowstorms/ice storms, can occasionally keep us from installing for a few days. We ask for your patience during these rare occurrences.
5. How do I choose which type of fence best suits my needs?
You should ask yourself a number of questions. What am I trying to achieve with the fence? Do I want to acquire added privacy? Am I trying to keep the kids and/or pets in? Is this fence around a swimming pool? Is this purely an ornamental fence? These questions should help you begin to shape your vision for your new fence and ensure a positive fulfilling fencing experience.
Fences come in many shapes and styles. From Aluminum and Polyvinyl maintenance free fences to picket and privacy fence to split rail and post and board fence. This website should provide you with pictures and specs of our product offerings.
6. What are your policies on underground wires and utilities, sprinklers, underground dog fence lines, etc?
If you are building your own fence, it is imperative contact http://www.callbeforeyoudig.org/ or to call before you dig # 206-763-3433 to locate and mark any public utilities in your area.
If we are installing your fence, we will schedule the marking of the utility lines for you. if you have any questions or concerns about your utilities, please cover it fully with your estimator/salesperson.
They will mark public utilities only. Private lines such as french drains, sprinklers, pool pump lines, underground fence lines, gas service to your backyard grill, etc. will not be marked by them. Please alert us to any private lines that you are aware of. We will use as much care and caution as possible to avoid all of these, but cannot be held responsible for any underground utilities that are not clearly marked or identified by the customer.
7. Do I need a building permit?
This differs by area. Seattle does not require a permit but some other local areas do. Your Seattle Fence Company representative will help with any permits needed.
8. What do I need to know about local zoning and fence codes?
We advise you to contact your local zoning department, first, to determine their exact requirements for your new fence. Then, contact your homeowners association (if applicable) to discover if there are any additional restrictions to be met. As with everything, preparation is a key component in a fulfilling fencing experience
9. What type of warranties and guarantees are available?
Our industry exclusive 5 year warranty on all labor and workmanship on your installed Seattle Fence Company fence plus a 1 year warranty on materials. We can do this because we use only #1 grade materials** and we set our posts in pea gravel (except aluminum and polyvinyl). Our employees trained in Seattle Fence Company techniques and standards, install all of our fences. We use no subcontract labor. We will do your job right and be there if you need us.
*Not covered: damage from accidents, alterations, abuse, flood, vandalism, or Acts of God.
**The lumber we use is #1 grade, but some slight warping, cracking, and normal material shrinkage are part of the natural drying process of wood which is beyond our control and thus, not covered
Polyvinyl Fence Systems products carry a transferable Lifetime Warranty from the manufacturer.
Delgard Aluminum Fences carry a limited lifetime warranty against cracking, chipping, and peeling.
Sentinel Aluminum Fences carry a limited lifetime warranty against cracking, chipping, and peeling
10. What parts of the Greater Seattle area, do you offer installations in?